“ He was kind, communicative, and kept me well informed every step of the way. Alonso gave an honest appraisal of my car and the suggestions of what I needed to fix or not. I really appreciated him. ”

“ Richard was very professional and made a great effort to keep me informed. He went the extra mile and cleaned off the inside of my windshield for me, too! I usually don't specify which service rep I want to work with, but from now on, I will always ask for Richard. ”

“ Culver City Mazda always exceeds my expectations. Service is quick and done with care, and I always feel confident in my understanding of the service and the condition of my vehicle when I leave. ”

“ He was very knowledgeable during the process and handled my car with care. He exemplified great customer service and customer support. Miguel is definitely one to watch. ”

“ They made the transaction very easy. No guessing and waiting time! The best experience buying a car. ”

“ Was fast easy and staff was very friendly I had a very pleasant experience at that dealership ”

“ Over all good. All good, pleasant workers, helpful and great experience I will recommend the dealership ”

“ Huntington was beyond incredible. He sold me my first car—2007 Miata—and made it an experience I will forever remember. I even hugged him, and cried. Extremely knowledgeable and honest person. It was truly a pleasure to work with him. ”

“ It was easy and fast Great customer service The people there were helpful and kept me informed ”

“ Good service That's all I don't have any more to say I wish you'd stop asking. ”

“ Bryant, Tony, kervin and Arlene were amazing to work with. They went above and beyond for me and made my car purchasing experience a breeze. ”

“ Bryant and Tony made my car buying experience smooth process Bryant was very helpful and has great customer service ”

“ It was my first time at the Culver City Mazda dealership. Miguel was attentive and kept me updated on timing and provided a great service. I will definitely be back. ”

“ I have worked with Team Tony/Arlene and others (I can not remember their names----But, they are all apart of the Team which Tony hands picks himself to assist after the deal) this would be my 3rd car with them. The lease of my CX-60 came to an end and I wanted to "downsize" I mentioned this to Tony and Arlene, they work side-by-side, and they went to work to find a car that would give me the Joy and experience of the Volvo XC-60. They suggested for me to look at a Mazda, which I have never...View More ”

“ Bryant and Tony have been nothing but amazing thank you so much to Kervin and victor who also helped me when I test drove 4 cars and Arlene who was there to make sure everything went smooth ”

“ Thank you so much Tony and Bryant everything was great and Arlene, kervin and victor for all going on there’s drives with me even though it was so busy ”

“ Miguel was great. The wait was shorter than expected. They washed my car which was great, but I wish they dried it after. Also, I don't like the fact that they only offer a Lyft service one way. ”

“ Amazing experience, tony has done it again and I love the XC60 thank you Bryant and Kervin and Arlene for all the help ”

“ Thank you so much Bryant, Tony, Arlene and Kervin! I couldn’t be anymore happier with my new car ”

“ Everyone was so kind and easy to work with. Made this process seamless. Really lovely staff. So helpful and accommodating. Got me exactly what I wanted! ”

“ HUGE SHOUT OUT TO TONY AND HIS TEAM!!! Kervin, Arlene and Bryant were amazing!!! Victor thank you for helping me as well on Sunday when I came in. I appreciate everyone’s work here! Come get your next car here!!! And see TONY AND HIS TEAM ”

“ Just purchased a new car and had a great experience with this dealership. Victor was extremely helpful and thorough and took away any stress associated with buying a new car. ”

“ Good service at fair and reasonable pricing inline with customer needs , highly recommended good people ”

“ Bryant/Tony were super helpful and made the whole process of leasing a car smooth. I had mentioned which cars I wanted to see and everything went smoothly. Appreciate them. ”

“ Bryant, Tony, Arlene and Kervin are a great team. As my first solo car purchase it was seamless and a great experience overall. I love my new car and I would be happy to return to get future cars from them for as long as I am in the market for one ! I was convinced enough by the experience and patience they had with me test driving different trim models etc. that I didn’t even consider searching at other dealerships. Highly recommend this team, and highly recommend the Mazda CX5! ”

“ It was a quick process which I appreciated. but I wish someone had explained more about how the work I needed done affected my car ”

“ Alyssa, Ricardo and all staff were very helpful and professional. They answered all my concerns....PlusAlyssa even put a red bow on my new car. That was going above and beyond. Totally unexpected.... ”

“ My recent visit involved a lot of back and forth trying to locate a service credit that had been issued. The advisor wasn’t very helpful and I ultimately had to contact Mazda Customer Experience myself to resolve it. The manager was polite once involved, but the process should have been handled internally without the customer needing to escalate. ”

“ I rarely leave negative reviews, but this experience warrants transparency. I dropped my vehicle off at this dealership in 11/2025 for what was initially presented as a routine repair with a short turnaround. That process ultimately lasted nearly four months. Throughout that time: • The dealership was unable to confirm the location of my vehicle for several days after drop-off. I had to visit in person and request that staff physically locate it. • Communication was inconsistent and often...View More ”

“ Ordered parts from their deceiving website. Paid for overnight shipping. It’s been 5 days since I ordered and not even a shipping update. ”

“ Up sold on useless xxxx and spammed for feedback I am always up sold on maintenance items I don't need and then spammed relentlessly for feedback ”

“ At Culver City Mazda, I arrived 10 minutes early for a 9:45 AM appointment for routine maintenance and was told upon check-in that the wait would be five hours, despite being told over the phone it would take only 1–2 hours. I had scheduled service specifically before leaving on a road trip and ended up having to go elsewhere and pay out of pocket to get the work done in time. This has unfortunately been consistent with prior experiences here, where scheduling expectations and actual service...View More ”