Cars.com Consumer Satisfaction Award

Culver City Mazda is a proud recipient of the 2025 Consumer Satisfaction Award
Culver City Mazda was awarded a 2025 Consumer Satisfaction Award by car-shopping marketplace Cars.comⓇ (NYSE: CARS). Consumer Satisfaction Awards recognize the top 10 percent of auto dealerships delivering exceptional customer service as rated by online reviews.1
“Cars.com provides a dealership with actionable feedback from their customers — and the ability to set the bar for what a customer should expect when doing business at a dealer. This past year, Culver City Mazda went above and beyond for their customers,” said Jamie Oldershaw, vice president of reputation at Cars.com. “The online experience is critical for vehicle shoppers, and dealers like Culver City Mazda understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review — and dealers that recognize this rise to the top.”
Cars.com helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their shoppers to leave reviews that will help build a dealer's online reputation and generate new customers.
“We are proud and honored to be recognized as a 2024 DealerRater Consumer Satisfaction Award winner,” says Kris Garwick, General Manager. “The entire team at Culver City Mazda works tirelessly to give our guests a stress-free buying experience. We carry that over into our service and parts departments, where addressing our customer’s needs and concerns, and exceeding their expectations, is our highest priority. We are always open to feedback and welcome the opportunity to improve on the services we provide.”
